Customer management
Many businesses find that different departments have very different views of their customers.
Sales know that a company have moved and have the correct details, however Marketing are writing to the old address, and Accounts are unable to get through on the phone as the number has been changed.
Customer Relationship Management systems give everyone easy access to one set of centrally stored information. Such a system can replace the multitude of databases, spreadsheets and contact lists which often exist within a business.
Sage CRM is a comprehensive, award winning, browser based CRM system that instantly provides the same view of your customers. Sage CRM is easy to use, fast to deploy, feature rich with a low cost of ownership giving real benefits of CRM to mid sized companies.
Give all your staff the SAME view of your customers
- Centrally stored Contact, Sales and Marketing information.
- All departments have the same view of the customer.
- Details updated by one department instantly available to all others.
- Easy access to same information for remote / field based staff.
Intradev are experts at customising Sage CRM to reflect the workflows required by a business. We can build complete new entities and functional screens to help get the most from the system. Please contact us for more information or to arrange a no obligation meeting or on-line webinar, you can also read our case studies related to Sage CRM.
Marketing, Sales and Customer Care
Sage CRM doesn't just give everyone the same view of customers, the following links show how it can be used to bring benefits to other areas of a business:
Food Industry
Intradev have developed extensions to Sage CRM specifically for the Food Industry which are known as Morsell:
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