Purity Global
Purity global develop high quality laundry and dishwasher products for many of the UK leading retailers.
The products are manufactured by some of Europe’s leading suppliers are stored and shipped via UK warehouses. The business has grown steadily to the point where hundreds of orders are processed every month. All orders, production scheduling and stock levels were managed in spreadsheets which were becoming increasingly difficult to manage, and some figures and forecasts could not be relied on.
Solution
Intradev worked closely with Purity staff to review all of the business processes, to look at how data was stored in the current spreadsheets and how automation could be used to improve forecasting and it’s reliability. The system needed to integrate with third party Warehouse Management Systems and also provide real time reporting of order and stock levels.
Benefits
The new system is a cloud based custom CRM system, managing customers, orders and product stock and provision. It has been well received by Purity Staff who are finding it easy to use. Management reports are timely and accurate. The system provides a basis to allow the company to achieve it’s growth targets for the future.
We identified that with continuous growth over multiple years our rudimentary order processing and stock management systems were becoming burdensome running though Excel and Sage. The aim was to streamline this into one system where data needed to be input only once across platforms and deliver operational efficiencies and financial simplicity and compliance.Intradev were invited to an informal tender and after a few meetings it was clear to us that they understood the challenge and had the capabilities to deliver.
The implementation of our new system has improved our operational efficiency significantly. Tasks that once took several minutes can now be completed in seconds, dramatically speeding up our workflows. The level of detail we can access has increased massively compared to our old system, allowing us to generate detailed reports that were previously impossible.
This end-to-end system seamlessly manages the entire process from the customer placing an order to us processing it through warehouse and transport all completed within a single transaction. Additionally, we can now invoice customers directly through the system, streamlining our financial operations.
The custom cloud-based CRM solution has transformed how we handle orders, production scheduling, and stock management. Integration with third-party Warehouse Management Systems ensures real-time visibility of order status and stock levels, providing management with timely and accurate reports. Overall, this system forms a solid foundation to support Purity Global’s continued growth and success.
Intradev succeeded on their commitment to deliver an easy to use, effective system and provided us with great support throughout the process.
Brian Matson, Director, Purity Global Ltd
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