Customer Portals

Reduce the burden on your team.

Embrace the digital-first economy and make stronger customer connections.

Most people are accustomed to using Customer Portals for completing purchases, accessing information and resolving issues. Now it’s time for your business to join the revolution.

With our well-designed software tools, you can dramatically improve efficiencies and enhance the overall customer experience.

  • e-Commerce platforms
  • Web-based facilities
  • Installable applications
  • Smartphone apps

24/7 customer engagement

Whatever sector you operate in, we can develop sophisticated Customer Portals where customers can access and interact with your business 24/7.

  • Download documents
  • Order & buy online
  • Track shipments
  • Access updates
  • Register complaints
  • Resolve issues
5 steps to success

Our approach to every project

1. Concept Review

Discussing and defining the proposed system requirements with you is essential to outline how it could function and appear, as well as potential project costs.

2. Requirements Definition

We meet up with designated users before drawing up a comprehensive list of requirements for you to evaluate, amended and ‘sign off’ ahead of the development.

3. Staged Development

Each project is broken down into different stages with various releases presented to you for evaluation and feedback, before we deliver the final overall system.

4. Implementation & Training

Having installed the software, we organise in-depth user training, including the issuing of system manuals, step-by-step software guides and more.

5. Ongoing Support

Should any issues arise, simply log the issue with our help desk and we’ll quickly arrange for a technician to offer remote assistance or set-up a site visit.

Innovative technology that’s worth your investment

Whatever the size or complexity of your business, we can design a software solution to help drive efficiency improvements.

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